Privacy Policy

Eden Fitness Studio Branded App - Privacy Policy

Effective Date: October 19, 2024

At Eden Fitness Studio, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the Eden Fitness Studio Branded App (“App”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use the Eden Fitness Studio Branded App, we may collect the following types of information:

a. Personal Information

  • Account Information: When you register or use the App, we collect personal details such as your name, email address, phone number, date of birth, and other relevant data needed to set up your account.

  • Membership Information: Details about your membership status, including subscription type, payment history, and any services you’ve purchased or subscribed to through Eden Fitness Studio.

b. Payment Information

  • If you make purchases through the App, we collect billing details such as your payment method, credit card information, or bank account details. This information is securely processed by a third-party payment provider, and we do not store your payment details.

c. Activity and Usage Data

  • App Usage: We may collect information about how you interact with the App, including:

    • Reservation Data: Information about workout stations you reserve, including the time and frequency of your reservations.

    • Service Usage: The services you book and your general usage patterns, such as the features you use and the time you spend within the App.

  • Location Data: With your permission, we may collect location information when you use the App to better tailor our services to you.

  • Device Information: We may collect information about the device you use to access the App, including your device type, operating system, and unique device identifiers.

2. How We Use Your Information

The information we collect is used to enhance your experience with Eden Fitness Studio and ensure the smooth operation of the App. Specifically, we use your data for:

a. Providing Services

  • Managing your account, facilitating workout station reservations, and managing membership details.

  • Sending you notifications about upcoming reservations, cancellations, or any changes to the schedule.

b. Improving Our Services

  • Analyzing usage patterns to enhance the performance and features of the App.

  • Collecting feedback to improve our offerings and ensure a better user experience.

c. Marketing and Communications

  • Sending you promotional messages, offers, newsletters, and updates about our services.

  • Enabling push notifications or emails related to special events, offers, or new services.

d. Compliance and Legal Obligations

  • Using your information to comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our users.

3. How We Share Your Information

We do not sell or share your personal information with third parties except as described below:

a. Service Providers

We may share your information with trusted third-party service providers that assist us in operating the App, managing payments, or providing marketing services. These service providers are contractually bound to protect your information and may only use it in connection with the services they provide to us.

b. Legal Requirements

We may disclose your information if required by law or in response to a valid legal process, such as a subpoena, court order, or government request.

c. Business Transfers

If Eden Fitness Studio undergoes a business transition, such as a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets. In such a case, we will notify you of the change in ownership or control of your personal data.

4. How We Protect Your Information

We are committed to ensuring that your personal information is secure. To prevent unauthorized access, disclosure, or loss, we have implemented the following measures:

  • Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.

  • Access Controls: We limit access to your personal information to authorized personnel only.

  • Security Audits: We regularly review our data collection, storage, and processing practices to ensure they meet industry best practices for security.

However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your personal information:

a. Access and Correction

You can access and update your personal information through your account settings in the App. If you need assistance in correcting or accessing your data, please contact us.

b. Data Deletion

You may request that we delete your personal information by contacting us at [Insert Contact Information]. However, certain data may need to be retained for legal or administrative reasons.

c. Opting Out

You may opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly. You can also disable push notifications via your device’s settings.

6. Data Retention

We will retain your personal information for as long as your account is active, or as necessary to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by Eden Fitness Studio. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing them with your personal information.

8. Children’s Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child has provided us with personal information, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Eden Fitness Studio
1677 Bush Street #10, San Francisco, CA 94109
Email: info@edensf.com
Phone: (415) 317-6827